Privacy Policy
Effective Date: 6/06/ 2026
At My Bio Source UK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you use our website:
- Full name
- Email address
- Telephone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Order history
- IP address
- Browser type and device information
- Website usage data through cookies and analytics
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Deliver products and services
- Verify payments
- Respond to customer enquiries
- Provide customer support
- Improve our website and user experience
- Prevent fraud and enhance website security
- Comply with legal and regulatory obligations
- Send marketing communications where you have chosen to receive them
Payment Security
We do not store your full payment card details on our servers.
Payments are processed through trusted third-party payment providers using secure encryption technologies designed to protect your financial information.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Analyse website traffic
- Improve website performance
- Enhance security
- Deliver relevant content
You can manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
Marketing Communications
If you subscribe to our newsletter or marketing updates, we may send information about new products, promotions and company news.
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted third parties where necessary, including:
- Payment processors
- Shipping and courier companies
- Website hosting providers
- IT service providers
- Professional advisers
- Government authorities where required by law
All third parties are expected to protect your personal information appropriately.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, disclosure, alteration or destruction.
These measures include secure website technologies, access controls and routine security practices.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil your orders
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
When information is no longer required, it will be securely deleted or anonymised where appropriate.
Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the relevant data protection authority
To exercise any of these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality.
Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
My Bio Source UK
Email: sales@mybiosourceuk.com
We aim to respond to all privacy enquiries promptly.
Your Privacy Matters
Protecting your personal information is important to us. We are committed to handling your data responsibly, securely and in accordance with applicable UK data protection laws.